Privacy Policy
At ilyexqirav, we understand that your financial privacy matters. This policy explains how we collect, use, and protect your personal information when you use our savings plan services.
Last Updated: March 15, 2025
Information We Collect
When you engage with ilyexqirav's savings plan services, we collect information necessary to provide you with personalized financial guidance and secure account management.
Personal Information
We collect your name, contact details, date of birth, and financial information needed to create tailored savings strategies that align with your goals.
- Contact information including email address, phone number, and postal address
- Financial details such as income, expenses, and existing savings accounts
- Identity verification documents as required by Australian financial regulations
- Device and usage information when you access our online platform
- Communication preferences and feedback about our services
We only collect information that's directly relevant to helping you achieve your savings goals. Our team regularly reviews what data we need to ensure we're not collecting anything unnecessary.
How We Use Your Information
Your information helps us create savings plans that actually work for your situation. We're not interested in generic advice – everything we do is tailored to your specific circumstances.
- Creating personalized savings strategies based on your financial position
- Providing ongoing account management and progress tracking
- Communicating important updates about your savings plan
- Ensuring compliance with Australian Privacy Principles and financial regulations
- Improving our services based on client feedback and usage patterns
- Verifying your identity to protect against fraud and unauthorized access
We don't use your information for marketing unrelated products or services. When we contact you, it's because we have something genuinely relevant to share about your savings journey or our services.
Automated Decision Making
Our platform uses algorithms to analyze your spending patterns and suggest savings opportunities. You always have the right to request human review of any automated recommendations.
Information Sharing and Disclosure
We're pretty protective of your information. We don't sell client data to third parties, and we only share information when it's necessary for your service or required by law.
- Trusted service providers who help us deliver our savings plan services
- Financial institutions where you hold accounts that integrate with our platform
- Professional advisors including accountants and legal counsel when relevant
- Regulatory authorities when required by Australian financial services laws
- Emergency contacts you've designated if account security is compromised
All third parties we work with are bound by strict confidentiality agreements. They can only use your information for the specific purposes we've outlined, and they're required to protect it with the same care we do.
International Data Transfers
Some of our technology providers operate servers outside Australia. When your data is transferred internationally, we ensure it receives equivalent protection through binding agreements and security measures.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights because we believe you should have control over your data.
- Access copies of the personal information we hold about you
- Request corrections if any information is inaccurate or incomplete
- Ask us to delete your information when it's no longer needed
- Object to certain types of processing of your personal data
- Request data portability to transfer your information elsewhere
- Lodge complaints with the Office of the Australian Information Commissioner
To exercise any of these rights, simply contact our privacy team. We'll respond within 30 days and won't charge you for reasonable requests. If you're not satisfied with our response, you can escalate to the privacy regulator.
Withdrawal of Consent
You can withdraw your consent for certain data processing activities at any time. Note that this might affect our ability to provide some services, but we'll explain any implications before making changes.
Data Security and Protection
Protecting your financial information isn't just a legal requirement – it's fundamental to everything we do. We use multiple layers of security to keep your data safe from unauthorized access.
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Staff training on data protection and privacy requirements
- Incident response procedures for potential security breaches
- Secure data centers with physical access controls
We monitor our systems continuously for unusual activity and have procedures in place to respond quickly if we detect any security issues. In the unlikely event of a data breach, we'll notify affected clients and relevant authorities as required by law.
Data Retention
We keep your information only as long as needed to provide our services and meet legal requirements. Financial records are typically retained for seven years, while general account information is deleted within two years of account closure.
Cookies and Website Analytics
Our website uses cookies to improve your experience and help us understand how people use our services. We're transparent about what we track and give you control over your preferences.
- Essential cookies that make our website function properly
- Analytics cookies to understand user behavior and improve our platform
- Preference cookies that remember your settings and choices
- Security cookies that help protect against fraud and unauthorized access
You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies might affect website functionality, but we'll explain what features might be impacted.
Third-Party Analytics
We use privacy-focused analytics tools that don't track individual users across websites. This helps us improve our services while respecting your privacy preferences.
Changes to This Policy
We occasionally update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you directly rather than just posting updates online.
- Email notification for substantial policy changes that affect your rights
- Website banner notifications for minor updates and clarifications
- Version history available so you can review previous policy versions
- Summary of changes provided with each update for transparency
We recommend reviewing this policy periodically to stay informed about how we protect your information. If you continue using our services after policy updates, we'll consider that acceptance of the changes.
Policy Effective Dates
New policies take effect 30 days after notification, giving you time to review changes and make decisions about your account if needed.
Privacy Questions?
If you have questions about this privacy policy or how we handle your information, our team is here to help. We're committed to being transparent about our data practices.